Return Policy

RAM GPS Return Policy

At Ram GPS, we are committed to ensuring that your experience with us is seamless and satisfying. If for any reason you're not completely happy with your purchase, we want to make things right. Please review our return policy below for more details on how to process returns.

1. Eligibility for Returns

We offer a 30-day return window from the date of delivery. To be eligible for a return, the product must meet the following criteria:

  • The item must be in its original condition, unused, and undamaged.
  • The product must be returned with all original packaging, accessories, and manuals.
  • A valid receipt or proof of purchase is required to process your return.

    • 2. Non-Returnable Items

    Please note, the following items are non-returnable:

  • Opened or used GPS devices (unless defective or damaged during shipping).
  • Any customized or special-order products.
  • Items marked as "Final Sale."

    • 3. How to Return an Item

    Returning your product is easy! Here’s how to get started:

    Contact our Customer Support Team at ram gps map update or call us at [Your Customer Service Number] to initiate the return.

    Our team will guide you through the process and provide you with a return authorization number (RA#) and return shipping instructions.

    Carefully package the product, including the RA# clearly visible on the outside of the box.

    Ship the item back to us using a trackable shipping service.

    4. Return Shipping Costs

    If the return is due to an error on our part (damaged or incorrect product), we will cover all return shipping costs. For any other returns, the customer is responsible for the return shipping fees.

    5. Refund Process

    Once we receive and inspect the returned item, we will notify you of the status of your refund. If your return is approved, we will issue a refund to your original method of payment within 7-10 business days. Please note that shipping fees are non-refundable.

    6. Defective or Damaged Items

    If you receive a defective or damaged product, please contact us immediately. We will offer you a replacement or full refund. You will not be responsible for any shipping costs in these situations.

    7. Exchanges

    We currently do not offer direct exchanges. If you would like to exchange your product, please initiate a return and place a new order for the desired item.

    8. International Returns

    For international orders, the return process may vary depending on your location. Please reach out to our Customer Support Team for specific instructions.

    9. Warranty Information

    Our GPS devices come with a standard manufacturer warranty. If you experience any technical issues within the warranty period, please refer to the warranty information included with your product or contact us for assistance.

    10. Contact Us

    If you have any questions regarding returns, please don’t hesitate to get in touch. Our Customer Support Team is here to assist you.

    Email:
    Phone: